We recommend arriving at least 30 minutes before your scheduled appointment to fully relax and immerse yourself in the spa experience. If you need to cancel or reschedule, kindly give us at least 24 hours’ notice to avoid any charges for the treatment, including gratuity. To ensure a peaceful and serene atmosphere, we suggest leaving valuables in your room and silencing your phone while enjoying your visit. We look forward to providing you with a truly rejuvenating experience!