The term "Personal Information" refers to any information that can be used to identify you as an individual. It can include, among other things, your name, address, age, gender, and email. Personal Information is collected to assist us in making your reservation and providing the services you request at any of our hotel.
How is Personal Information Collected and Stored
1. On our website
2. When Making a Reservation
3. During Your Stay at the Hotel
During your stay, we record your itemized spending to properly assemble your folio, which sets out your room rate and other expenses billed to your room. We also record this information to comply with financial reporting requirements, including those imposed by our auditors and government regulators. We may also collect certain information as required by local laws (e.g. passport number). Information particular to your stay may also be stored (i.e. health issues, payment difficulties, special requests, service issues). This stay specific information is stored in the property management system at the particular hotel where you stayed and is combined with information from previous visits that you have made to that hotel.
In addition, we may retain the content of any document (including letters, comment cards, electronic documents such as e-mails and other similar forms of communication) that you send us before, during or following your stay. This information may be shared with employees of the hotel but will not be shared with any third party. Stein Eriksen Lodge Deer Valley maintains a database of Guest and Owner information which is used for marketing, promotion and research purposes. Guests and Owners will only receive such information if they have provided permission on the hotel web site, or in some other form.
Your Personal Information will be stored for the period of time required by law in the jurisdiction of any hotel holding the information. It may be stored indefinitely as long as there is a business purpose for doing so.
How Personal Information Shared
We will only share Personal Information about you outside Steins without your consent, where: (a) it is required or authorized by law (for example, in response to a legal subpoena); (b) it is required to provide you with services you have requested in which case you will be considered to have implied your consent (i.e. car rental); (c) if your stay has been paid for by a third party we will provide billing information to the paying party; (d) if you have failed to pay amounts owed to a property.
If Steins suspects any unlawful activity is taking place, it may investigate and/or report its findings or suspicions to the police or other relevant law enforcement agency.
Online Privacy and Children
The privacy of children online is of the utmost importance to us. Stein’s website is a general audience site and is not directed to, or intended for, children under the age of 18. In the event that you suspect Steins has any information about a visitor under the age of 18, please contact us immediately at (435) 649-3700 so all information can be deleted from our records.
Steins will offer an opt-out in all marketing e-mail transmissions and will follow up with timely removal of requested information from our marketing database. This information could include name, title, company, address, phone number, e-mail address or other information that has been offered.
Terminating, Reviewing and Modifying Visitor Information.
You may choose at any time to terminate, review or modify all information stored by Steins by contacting us at (435) 649-3700 . It is important to note that any e-mail communication is not secure. This is a risk inherent in the use of e-mail. Please be aware of this when requesting information or sending forms to us by e-mail (for example, from the Contact Us section of our web site). We recommend that you do not include any confidential information (i.e. credit card information) when using e-mail. For your protection, our e-mail responses to you will not include any confidential information.
Steins reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued participation in Steins’ offers following the posting of changes to these terms will mean that you accept those changes. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
If you have any questions about this privacy statement, or feel that your privacy has been compromised, please contact us at (435) 649-3700.